FAQ

Hell yes! We offer free shipping on all international orders that are over 130 Euro or above!

Your order is carefully prepared within 2–5 business days. Once shipped, delivery typically takes an additional 3–7 business days. You’ll receive tracking information so you can follow your package’s journey. For more information check out our full Shipping & Fullfilment page

Because each product is custom-made, we do not offer standard returns. However, if your item arrives damaged or there’s an issue with your order, please don't hesitate to reach out to us with photos, and we’ll work with you to provide a replacement or refund.

When unpacking a new shirt or hoodie you might notice a vinegar-like smell or an off-white residue. Don’t worry, that’s not unusual - it’s from a fixation agent applied during the printing process, and because we use Oeko-Tex™ - certified and safe eco-friendly inks.

So, if you notice any scent or discolouration, worry not - both will disappear after the first wash.

Machine wash cold (30C/86F), inside-out, gentle cycle with mild detergent and similar colors. Use non-chlorine bleach, only when necessary. No fabric softeners.

Tumble dry low, or hang-dry for longest life.

Cool iron inside-out if necessary. Do not iron decoration.

Do not dry clean.